How can we help you?

Stripe is SharryLand's partner of choice for payment services. Security is an integral part of the Stripe system and is an important value to SharryLand. The data entered into Stripe and the various steps required for account verification are necessary steps to ensure peace of mind for buyers, sellers, and the platform.

Since you have upgraded to the Gold Profile, Stripe activation is required to: receive, accept and edit Tailored Requests for your Experiences, receive payments, make refunds, post dates.

Stripe activation is free of charge. Stripe retains about 1.5 percent management fees for each transaction. For details on fees go to this page.

Once you have activated the Gold Profile, click on your profile picture and select Go to your Desk. There you will find a reminder about activating Stripe: click on the fuchsia "Activate" button and follow the wizard. Keep your bank details, your tax ID or VAT number, and your billing information handy. Be sure to associate your Stripe account with an e-mail address that you monitor regularly. If you have concerns or questions about the procedure, contact us.

Crediting occurs immediately, while funds will be available within a few business days. Check your balance directly in Stripe.

Here is the direct link to Stripe's support area: click here.